---
title: App Support Policy | Just Fix
description: Just Fix will help you with issues regarding the installation, setup, and modification of your app, or if you’re having trouble with your account.
---

[![JUSTFIX_LOGO_Black-01](https://staging.justfix.app/hubfs/JUSTFIX_LOGO_Black-01.png)](https://www.justfix.app?hsLang=en)

- Services
  
    - [Locksmiths](https://staging.justfix.app/locksmith?hsLang=en)
    - [Handyperson](http://www.justfix.app/handyman?hsLang=en)
    - [Plumber](https://staging.justfix.app/plumber?hsLang=en)
    - [Electrician](https://staging.justfix.app/electrician?hsLang=en)
    - [Gas Engineer](https://staging.justfix.app/heating-and-gas-engineer?hsLang=en)
    - [Carpenter](https://staging.justfix.app/carpenter?hsLang=en)
    - [Drainage](https://staging.justfix.app/drainage-services?hsLang=en)
    - [Roofing](https://staging.justfix.app/roof-repairs-and-replacement?hsLang=en)
    - [Decorator](https://staging.justfix.app/painters-and-decorators?hsLang=en)
    - [Something Else](https://staging.justfix.app/somethingelse?hsLang=en)
    - [Doors & Windows](https://staging.justfix.app/door-window-repair-and-replacement?hsLang=en)
    - [Whitegoods Repair](https://staging.justfix.app/whitegoods-repair?hsLang=en)
- [Customer registration](https://staging.justfix.app/register?hsLang=en)
- [Become a fixer](https://staging.justfix.app/fixer-registration-app?hsLang=en)
- [Native app](https://staging.justfix.app/mobileapp?hsLang=en)

[Book now](https://my.justfix.app/)

 SUPPORT POLICY

#### Everything you need to know

We offer technical support to our customers via email. We will help you with issues regarding the installation, setup, modification and customisation of your app, or if you’re having trouble with your account.

You can find more information by contacting us at [support@justfix.app](mailto:support@justfix.app)

### Information

Support Hours

We usually answer questions Monday to Friday, 9am-5pm, UK time ( GMT ). You will most likely get an answer within 48 hours on workdays.

Extent of our support

We only cover support for our website or apps and we cannot give support that isn’t related to our service.

Bug Fixing

It is our commitment to fix all bugs as quickly as possible after they are brought to our attention.

If you discover any bug please contact us.

Thank you!

![JUSTFIX_LOGO_WO-01](https://staging.justfix.app/hubfs/JUSTFIX_LOGO_WO-01.png)

128 City Road  
London  
United Kingdom  
EC1V 2NX

 

### Policy

- [Privacy](https://staging.justfix.app/privacy-policy?hsLang=en)
- [Terms & Conditions](https://staging.justfix.app/terms-and-conditions?hsLang=en)
- [Support Policy](https://staging.justfix.app/support-policy)
- [Cancellation Policy](https://staging.justfix.app/cancellation-policy?hsLang=en)

### Company

- [Investors](http://www.justfix.app/investor-registration-2023?hsLang=en)
- [Recent News](http://www.justfix.app/recent-news?hsLang=en)
- [Climate Positive](https://ecologi.com/justfix)

### Apps

- [iOS](https://apps.apple.com/gb/app/justfix/id1532362978)
- [Android](https://play.google.com/store/apps/details?id=com.justfix.user)

© 2022 JustFix Ltd | All rights reserved | Gas Safe No. 937034